This specialized team of designers and engineers are responsible for the gear and technology that optimize agent productivity. From the iconic Parsing Goggles to the innovative Bypasses, this team is always researching ways to make the jobs of agents easier.
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The Manufacturing team is unique in that these agents are not confined to a specific station. These agents are mobile, typically visiting multiple different stations throughout the day to check on gear status and offer repairs or extra supplies if needed. Click on a role to learn more about their area of expertise and the training they received.
These agents are masters of their craft, knowing all the ins and outs of their assigned technology products. Each Product Engineer focuses on one of the five CVRS technology products: MobiComm, DigiData, Bypass, AV Charge, and VG Meter. They perform regular bug fixes for their respective code bases or perform hardware maintenance if an agent’s product is not performing up to par.
Additionally, these agents are always researching ways to make their respective products more efficient. Product Engineers occasionally observe agents using their products, both in and outside of the Branch Domain. Based on these observations, Product Engineers will propose product enhancements to their respective Technicians, who will review and implement if the ask is reasonable or made by multiple agents from different areas.
When product enhancements are introduced, these agents conduct in-person trainings at individual CVRS stations, providing guidance on how to properly use the newly-enhanced products.
Product Engineers must complete Branch Fundamentals and are not required to have a patch due to their distance from the Branch Domain.
These agents are masters of their craft, knowing all the ins and outs of their assigned gear. Each Textile Engineer focuses on one of the three CVRS uniform articles: Parsing Goggles, Summoning Gloves, and Cleansing Boots. They perform article mending and can even help replenish AV for Summoning Gloves and Cleansing Boots after heavy use.
Additionally, these agents are always researching ways to improve their respective products. Textile Engineers occasionally observe agents using their products, both in and outside of the Branch Domain. Based on these observations, Textile Engineers will propose gear enhancements to their respective Technicians, who will review and implement if the ask is reasonable or made by multiple agents from different areas.
When gear enhancements are introduced, these agents conduct-in-person trainings at individual CVRS stations, providing guidance on how to properly use the newly-enhanced gear.
Textile Engineers must complete Branch Fundamentals and are not required to have a patch due to their distance from the Branch Domain.
Technicians are highly-skilled manufacturers, split into two sub-teams: Product Technicians and Textile Technicians. Product Technicians create the products maintained by the Product Engineers: MobiComm, DigiData, Bypass, AV Charge, and VG Meter. Textile Technicians create the gear maintained by the Textile Engineers: Parsing Goggles, Summoning Gloves, and Cleansing Boots.
These agents review the observations and feedback from Textile and Product Engineers and only comply with enhancement asks if they are relevant across multiple stations. In the instance of isolated issues, Technicians will work with the local Forecast Specialists and Report Coordinators to better understand the Vice trends causing these unique needs. A small team of Technicians may be deployed to the local CVRS station to observe Branches and tweak their products accordingly.
Technicians must complete Branch Fundamentals and are not required to have a patch. Technician is a unique class of agents that contains tiers based on experience level and modifiers based on focus, outlined below:
Lead Product and Textile Technicians are responsible for convening with the Primary Care, Urgent Care, and Public Deployment teams to gather data and feedback, as well as facilitate on-site product maintenance, if needed. Lead Technicians may enlist the help of other Technicians of various levels to help perform on-site maintenance.
Observation is a unique team of pseudo Adjuncts who accompany both the Primary and Urgent Care teams in Branches of all types, from standard to rogue to instigated. These agents do not interfere with or have an impact on active Branches and send their observations to Aggregation for review.
Learn MoreThe Aggregation team primarily curates, sorts, and prioritizes information submitted by the Observation team and agents from Public Health & Safety. These agents parse large amounts of data to find patterns and changes in Vice behavior and biology.
Learn MoreIf you’re passionate about community impact and thrive in a fast-paced environment, you’ll fit right in. Learn how to apply and get an overview of what will be expected of you as an agent.
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